Your Safety is Our Priority

We've built Drivvie with safety at the core. Every feature, every policy, every decision is made with your security in mind.

How We Keep You Safe

Identity Verification

All users must verify their identity before booking or listing.

  • Government-issued ID required
  • Driver's license verification
  • Phone number confirmation

Secure Payments

Bank-level security for all transactions.

  • Paystack-powered payments
  • PCI-DSS compliant
  • We never store full card details

Trip Protection

Digital records protect both renters and owners.

  • Photo check-in/check-out required
  • Odometer and fuel level tracking
  • In-app messaging for accountability

24/7 Support

Help is always available when you need it.

  • Round-the-clock support team
  • Fast dispute resolution
  • Emergency assistance available

Safety Tips

For Renters

  • 1. Inspect the car thoroughly during check-in
  • 2. Take clear photos from all angles
  • 3. Report any issues immediately
  • 4. Keep all communication on the platform
  • 5. Never share personal payment details

For Owners

  • 1. Verify renter's license before handing over keys
  • 2. Complete digital check-in with photos
  • 3. Meet renters in public, safe locations
  • 4. Review renter profiles and ratings
  • 5. Trust your instincts - you can decline bookings

Report Safety Concerns

If you experience any safety issues, report them immediately. Our team investigates all reports seriously.

Report an Issue